FAQ

Shipping times vary based on where the buyer is located and in most cases do not include tracking: CANADA: 1-7 business days MINIMUM USA: 6-12 business days MINIMUM United Kingdom: 6-12 business days MINIMUM Poland: 6-12 business days MINIMUM Australia: 6-8 weeks MINIMUM Mexico & Brazil: 6-8 weeks MINIMUM (business days are considered Monday through Friday) Purchases are shipped within 24 hours (or next business day - not including holidays) of payment clearing. If you would prefer a faster shipping option or require tracking information, please contact me for a quote on postage upgrades.
Currently, Canada Post is used to ship all orders. If you are purchasing from outside of Canada, in most cases, your order will generally be delivered by your country's national postal service once it enters your country. If you would like a different delivery service to deliver your purchase, please contact me before submitting your order and I would be happy to provide you with some options.
Purchases made from AJ's Hot Wheels can be shipped to Canada, USA, Mexico, United Kingdom, Australia, and Brazil. Please click on an item to see delivery times for your location! If your country is not listed, please contact me at ajhotwheels01@gmail.com for a shipping quote, as I would be happy to help you out.
Yes, combined shipping is offered and is determined by the weight range of your purchase (ie 0-1 pound, 1-2 pounds, 2-3 pounds, etc). For example, if you make a purchase that weighs 1.5 pounds, you will pay the flat rate shipping fee to your location for the weight range of 1-2 pounds. Again, if you make a purchase that weighs 0.45 pounds, you will pay the flat rate shipping fee to your location for the weight range of 0-1 pound. If you would like to see what your shipping rate will be for the items in your cart, you can fill in your address in the checkout, or please contact me at ajhotwheels01@gmail.com with a list of items you are interested in purchasing If you would like a quote for a faster shipping option, please contact me and I would be happy to provide you with some options.
Any purchases made from AJ's Hot Wheels ship from Ontario, Canada.
Yes, any of the items for sale can be picked up locally in Cambridge, Ontario, Canada so you do not have to pay shipping costs. Please email ajhotwheels01@gmail.com for more details.
Currently, PayPal is the only accepted method of payment.
Please be aware that all sales are final and no returns will be accepted.
Randomly. It's always a good idea to check back often to see what has been added as this process doesn't have a schedule. You can tell what was recently added to the shop by sorting the items by date, however this will not show re-activated listings that were once previously sold out. Check the homepage to see the date that the shop was last updated, and browse carefully anytime you do see the date has changed! Furthermore, you can always contact me at ajhotwheels01@gmail.com to find out what is new or re-stocked!
This is due to the fact that there was previously stock of the product in the past which sold out and it has since been replenished.
I am not a perfectionist, so I cannot label anything I sell as being 'perfect'. However all of the Hot Wheels for sale are treated with great care and kept in ,what I consider to be, excellent condition (I will typically make any notes to the package's condition in the item's description if I feel it is necessary). Please read all item descriptions carefully for products you are considering purchasing. As well, you can always contact me at ajhotwheels01@gmail.com to inquire about an item's packaging condition in more detail before making a purchase.
Please email ajhotwheels01@gmail.com and I would be happy to assist you!